FAQ Table of Contents:

1. After installing Net-Term the fonts do not appear correctly?

Net-Term installs several new fonts that it used when displaying data from connected systems. The Windows workstation must be rebooted before the installed fonts may be used. Try rebooting the workstation and trying Net-Term again. If this does not clear the problem verify that the fonts are correctly installed. The fonts can be checked by viewing the installed fonts from the fonts dialog. To view the dialog click on Start, Settings, Control Panel, then double click on FONTS. Look for four fonts installed with the names: NTUSS_N, NTLDS_N, NTUKS_N, NTSIS_N. If these fonts are not listed then select File and Install new fonts. Change to the Net-Term directory and click "select all" and "OK". Try Net-Term again.

2 When highlighting text for cut or copy operations the text appears to move during the highlight operation?

This indicates that the fonts are not installed correctly. Try installing Net-Term again or installing the fonts again. Refer to question 1 for these procedures.

3. When I start Net-Term all I get is the session manager screen. How do I connect with a system?

When the Session Manager starts there are several ways to initiate a connection. You may select Open from the File menu, click on the Open session ICON (if the toolbar is visible), or you can simply right click anyplace on the Session Manager screen. No matter how to choose to open a new session you are presented with the same screen. From the new session screen you may enter the name, number, or address of the machine to call as well as which profiles to use for the connection. The available profiles are for specifying the type of connection such as TCP/IP or a Serial port as well as which port to use when selecting a serial connection. If a system has already men entered into the Directory then simply enter the system name or double click on the system name on the list. Net-Term will automatically remember the last system and profile used to speed selection the next time you wish to open a session.

4. What TERM type should I use with UNIX systems?

Most UNIX system support the TERM type of 615cmt-102k. When working with An AT&T CMS its best to choose the 615c type for maximum compatibility. If you receive any error messages about the application not understanding the TERM type entered they you need to install a new TERM type. Refer to question 8 on how to install a new TERM type.

5. How do I add a TERMCAP or TERMINFO entry to my system?

To install a new TERM type you must copy the 615CMT.SRC and 615CMT.CAP files to your UNIX system or manually type the entire files on your UNIX system. This only needs to be done if your system does not support the 615cmt-102k TERM type. To copy the file from your workstation use FTP or a file transfer application. One the file(s) are on your UNIX system you must have access to a privileged account with root permissions. Ask your system administrator for help on this. While in the directory where the .SRC files are store enter the command "tic 615cmt.src" to compile and install the TERM entry. "tic" is a standard UNIX command for converting the TEXT TERM type into a compiled database TERM type. If your application uses the TERMCAP file then you must insert the 615CMT.CAP file into the TERMCAP file using an editor.

6. Sometimes the fonts do not show up at all but the cursor continues to move? What causes this?

There are several reasons the cursor can continue to move but no data is displayed. One reason is that the foreground and background colors are set to the same. In this case the characters would appear to be invisible when in fact they are being written to the display (and file if screen capture is enabled). Another reason might be that the application has selected blank as the current character attribute making the data invisible to the end user.

7. Sometimes the screen does not display correctly, line up correctly, or gets garbled?